Privacy Policy

Last Updated: January 2026

1. Information We Collect

SmartAura Logistics respects your privacy and is committed to protecting client business data. When you submit inquiries through our website form, phone lines, or email (info@smartaura.com.ng), we collect business contact details such as your company name, full name, phone number, email address, freight origin, and consignment specifications.

2. How Information Is Used

Collected data is strictly utilized for:

• Preparing accurate commercial haulage and freight quotations.
• Generating consignment waybills and delivery manifests.
• Communicating dispatch status and journey notifications to client designated representatives.
• Fulfilling legal and regulatory transportation reporting obligations.

3. Information Sharing & Third-Party Disclosure

We do not sell, rent, or trade your personal or corporate data to third parties. Data is shared exclusively with authorized operating personnel involved directly in executing your transit contract or when mandated by Nigerian law enforcement and transportation authorities.

4. Data Security

We employ physical, technical, and administrative safeguards to protect your business records against unauthorized access, loss, or alteration. Electronic inquiry transmissions are processed over secure channels.

5. Contact Data Officer

If you have questions regarding our privacy practices or wish to update your business contact records, please write to us at info@smartaura.com.ng or visit our office at No. 12 Logistics Drive, Umuahia, Abia State, Nigeria.